Shipping Information
Thank you for shopping with EClassini.
We are committed to delivering your order safely and efficiently through our courier partners.
Processing Times
Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotions, launches or peak periods, processing times may be slightly longer.
Delivery Methods
We currently ship nationwide within South Africa using:
- PUDO by The Courier Guy
- The Courier Guy
Delivery options available at checkout may vary depending on your location.
Estimated Delivery Times
After your order has been processed:
- Major cities: 2–5 business days
- Regional areas: 3–7 business days
- Remote areas: 5–10 business days
Delivery times are estimates and may be affected by weather, public holidays or courier delays.
Tracking Your Order
Once your order has been dispatched, you will receive tracking information via email or SMS.
Customers are responsible for providing accurate contact and delivery information.
Incorrect Addresses
EClassini is not responsible for delays or failed deliveries caused by incorrect delivery details supplied by the customer.
If a parcel is returned due to an incorrect address or failed collection, additional shipping fees may apply to resend the order.
PUDO Locker Deliveries
For PUDO deliveries:
- Customers are responsible for collecting parcels within the collection period specified by PUDO.
- Uncollected parcels may be returned to us.
- Additional shipping charges may apply if the parcel needs to be resent.
Damaged Parcels
If your parcel arrives visibly damaged:
- Take photographs immediately.
- Notify us within 48 hours of delivery.
- Include your order number and supporting photographs.
We will investigate and assist as quickly as possible.
Contact Us
For shipping enquiries:
Email: hello@eclassini.co.za